This SMS/Communication Consent ("Consent") explains how OwnerCo Connect, LLC and our service provider partners communicate with you, including through automated calls and text messages. By providing your contact information and agreeing to this Consent, you authorize us to contact you through various communication methods to provide services, updates, and information about opportunities that may benefit your business.
Your consent is voluntary and you may opt out at any time as described below. Please read this entire document carefully as it includes important information about your rights and our communication practices.
1. CONSENT TO COMMUNICATIONS
By providing your phone number(s) to OwnerCo Connect, LLC, you expressly consent to receive communications from OwnerCo Connect, LLC and our Service Provider partners (including OwnerCo, LLC, RM Financial, LLC, and other service providers) via:
- Voice calls (including artificial or prerecorded voices)
- Text messages (SMS/MMS)
- Automatic telephone dialing systems
- Email communications
These communications may include:
- Updates about your applications or services
- Marketing messages about our services
- Transactional information
- Customer service communications
- Appointment reminders and follow-ups
2. TELEPHONE NUMBER ACCURACY
You certify that:
- Any phone number you provide is yours or you are authorized to receive calls/texts at that number
- You will immediately notify us if a phone number changes or is no longer yours
- All contact information provided is accurate
Providing false contact information may result in termination of services.
3. FREQUENCY AND CHARGES
- Message frequency varies based on your activity and preferences
- Standard message and data rates may apply
- OwnerCo Connect, LLC does not charge for messages, but your carrier may
- You are responsible for any charges from your carrier
4. OPT-OUT INSTRUCTIONS
You may opt out at any time:
For TEXT MESSAGES:
- Reply STOP to any text message
- Email [email protected] with phone numbers to remove
- You will receive a final confirmation message
For VOICE CALLS:
- Email [email protected] with written notice
- Include your name, business name, and phone number(s)
- Specify you want to opt out of voice calls
Opt-out requests are processed within 30 days. Opting out does not affect non-automated communications or communications required by law.
5. HELP AND SUPPORT
- Text HELP for assistance with text messaging
- Email [email protected] for support
- Contact us at 111 Sandra Muraida Way, Suite 100, Austin, TX 78703
6. TECHNOLOGY AND RECORDING
You acknowledge that:
- Calls may be monitored or recorded for quality and training
- We may use AI or automated systems for some communications
- Communications may come from various phone numbers or short codes
7. DO NOT CALL REGISTRY
You understand that by providing express consent, you may receive communications even if your number is on federal or state Do Not Call registries.
8. SHARING WITH SERVICE PROVIDERS
When you engage with specific services:
- M&A advisors may contact you about transaction opportunities
- Lenders may contact you about financing options
- Growth service providers may contact you about their services
Each Service Provider must comply with applicable communication laws.
9. SECURITY
Notify us immediately if you believe your phone or account has been compromised. We are not liable for unauthorized use of your devices, but you may be liable for any resulting damages to us.
10. INDEMNIFICATION
You agree to indemnify OwnerCo Connect, LLC from any claims arising from:
- Providing a phone number you don't own
- Failing to notify us of changed numbers|
- Any violation of communication laws resulting from your actions
11. NO PURCHASE REQUIRED
You are not required to consent to receive automated communications as a condition of purchasing any goods or services. You may contact us directly at
[email protected] to inquire about services without providing SMS consent.
12. CONTACT INFORMATION
OwnerCo Connect, LLC
111 Sandra Muraida Way, Suite 100
Austin, TX 78703
Email: [email protected]